Refund policy

New Furniture
Pull Up A Couch must be notified within 24 hours from delivery receipt. Customer is responsible for returns of undamaged/damaged products. Items must be returned within 48 hours of receipt in order to receive credit. Freight and delivery is not refundable for undamaged items. Return shipping is paid for by the purchaser for undamaged items. A 15% restocking fee will apply to all undamaged items.

Pre-owned / Liquidation Furniture
All sales are final. There are no returns or refunds. Depending on the situation, if it has been less than 48 hours of delivery, we might be able to make special arrangements to exchange or take back the furniture in its original condition. Customer will be responsible for a 15% restocking fee and any new pickup/delivery charges for undamaged/damaged products.