Refund policy

New Furniture
Pull Up A Couch must be notified within 24 hours from delivery receipt. Customer is responsible for returning any undamaged/damaged products. Items must be returned within 48 hours of receipt in order to receive credit. Freight and delivery is not refundable for undamaged items or items that did NOT fit. It is the responsibility of the buyer to measure and ensure the furniture will fit into the home. Return shipping is paid for by the  buyer for undamaged items. A 15% restocking fee will apply to all undamaged items. 

Liquidation Overstock and Clearance Furniture
All sales are final. There are NO returns or refunds. Depending on the situation, if it has been less than 24 hours of delivery, we might be able to make special arrangements to exchange or take back the furniture in its original condition. Customer will be responsible for a 15% restocking fee and any new pickup/delivery charges for undamaged/damaged products.