not-express

Pull Up A Couch

5.0

119 reviews

AI-Generated Summary

Based on 119 reviews

Fantastic customer service and selection
Great finds at amazing prices
Prompt delivery and wide variety of options

North American Cannon LLc

1 day ago

Verified

We shopped for over a month- looking at all the furniture stores from Portsmouth to Burlington! we kept coming back to this one couch we saw on their web site- great price for a big sectional with 4 power recliners, but we were hours away in new hampshire. I figured I'd call and get some info. I called and spoke to Jason, the owner. He spent no less than 25 minutes on the phone discussing the options with the couch we wanted and making sure everything was perfect. He had no problem with delivering and setting it up! When they arrived a couple weeks later, they were very professional, polite and personable. They got straight to work and had everything done in under 30 minutes. They even moved my old couch out of the house for us! Amazing customer service and I already recommended them to my father! Would not hesitate to give them my business again!

John DePratti

4 days ago

Verified

I don’t usually provide reviews but absolutely wanted to mention what a great experience I had with “Pull Up a Couch” in Holliston. After going to many different over priced big box furniture stores, I wish we had shopped here first. We found exactly what we were looking for. The price was fantastic and so was the customer service provided by Jason and Dan. As a small business owner, Jason in particular took the time to assist me with my order and provided expert insight to address my questions. We had several bad experiences shopping at various “online only” vendors (hidden prices over what was advertised, overly long shipping time frames, lack of customer service, not actually knowing the feel of the product we were ordering) and felt fortunate to have a local business to work with and support. A+++ experience / great customer service and follow up/ literally received our furniture 2 days after ordering). Will definitely be a return customer and highly recommend.

Rebecca Mahoney

1 week ago

Verified

I purchased a second hand Mitchell Gold sectional from Pull Up a Couch. They were amazing to work with and super knowledgeable. I would absolutely purchase from them again!

Julia P.

1 week ago

Verified

So glad I found Pull Up a Couch! Fantastic customer service and selection, and such good finds at amazing prices. I'll never buy a couch anywhere else.

Rachel Occhiogrosso Abelman

2 weeks ago

Verified

Great experience- item delivered as promised, very professional

V Pham

3 weeks ago

Verified

Just purchased two Article night stands. Jason and his staff members were very professional. Would recommend 10/10

johnthegood1

3 weeks ago

Verified

These guys are awesome! I got an Article couch/chair/ottoman at a ridiculously good price with zero issues. Communication was great, product was perfect, the whole exchange was friendly and easy…no complaints at all. They will be my first go-to for furniture as I work on filling out my new home.

Ahmed Mahaba

3 weeks ago

Verified

Excellent service and prompt delivery! The showroom and online selection offer a wide variety of options to choose from. Highly recommend to anyone looking for quality and great customer experience.

Tracy Wetterhahn

3 weeks ago

Verified

Just happened to see a post on Facebook Marketplace for this local company with the perfect sectional that I've been eyeing at half the cost. Sent a message asking questions and they messaged me back immediately. Love that it's a family owned business and the Dad and son were beyond friendly and professional and NOT at all pushy like big box furniture stores. Sectional was delivered in 2 days and friendly delivery guys. Definitely recommend and will be back. Plus i received a follow up text making sure i was pleased with delivery and purchase. A+++ experience

Maggie Mason

3 weeks ago

Verified

The owners worked with us and answered all our questions! We love the couch and the cuddler sections!!

Mike Reissfelder

3 weeks ago

Verified

My wife and I had been to all the big furniture stores and couldn’t seem to find the furniture we were looking for. Found Pull up a Couch online and decided to take a trip to check it out. Good people, down to earth, not shoving anything down your throat. Listen to what we were asking for and found it. I’m a big fan of helping small business so I was pleasantly surprised that they had what we were looking for. The transaction was easy and delivery was when they said it was going to be, I am 100% satisfied and will recommend to everyone I know! Thank you

Beth Bresnahan

3 weeks ago

Verified

After a several-day-long internet search for a couch for my office with little luck, a Pull Up A Couch ad featuring the perfect green velvet couch appeared in my Instagram feed. And it was 1/2 the price of most of the other options I saw. I immediately click and asked if it was still available. Despite it being 6am, I received an immediate response that it was in the showroom — talk about amazing customer service! Still, I thought it was too good to be true so I drove to Holliston to see it in person. It was even more stunning than in the photo (btw, so was every other piece of furniture there). I immediately bought it arranged for white glove delivery. A week later, it’s in my office. I couldn’t be happier (and neither could my cat Blue)!!

Boris Nikitin

3 weeks ago

Verified

I sold a couch to them a year ago and it was an easy and smooth transaction!

Samin Charepoo

4 weeks ago

Verified

Professionally wrapped and helped load item, great communication and flexible timing. Highly recommend

Pete McGovern

1 month ago

Verified

I was impressed with everything from the no pressure sales all the way to the delivery of our new couch and removal of old one. I would definitely recommend this business. We love our new couch. Pleasant experience all around

Natalia Maiella

1 month ago

Verified

I super recommend Pull Up A Couch. We had a fantastic experience and are looking forward to doing business again. Jason is super attentive, and the delivery experience was great.

Kabrina Pierce

1 month ago

Verified

Really love our new couch! What sold me was not only the affordable price, but I ordered on a Friday and my couch was delivered the next day. Great communication and service!

Kelsey Aramburu

1 month ago

Verified

We are very happy with our experience with Pull Up A Couch! Every part of the process was easy and we did not feel pressured. All of the staff that we worked with in store and delivery were extremely enjoyable and helpful. The couch fits our space beautifully and the price was very reasonable. We are thrilled with our purchase and will keep this store in mind for future purchases. Thank you!

Sarah Hijaz

1 month ago

Verified

We are super happy with our couch and the help we got choosing it. Delivery was on time and smooth!

Jon Q

2 months ago

Verified

They have a great showroom with a lot of nice couches on display. The couch quality was very good and the customer service is excellent. Jason spent a lot of time with us in a not pushy way, helping up pick out the right couch. He also played a huge role in taking away our old couch

Hannah Mortenson

2 months ago

Verified

Our friend recommended us to Pull Up A Couch so we stopped by! While not in need of a couch, we did find a beautiful table and sideboard, two things we’d been looking to upgrade for awhile. Jason and Dan were friendly, professional, and very thorough in their work! They have a great selection of mid century, modern, and traditional pieces. Jason even helped deliver our pieces the same day since we live on his route home. We loved our experience working with them—highly recommend!

Elen Stein-Moran

2 months ago

Verified

From our visit to the Pull up a Couch showroom to our order placement to our removal of old furniture and installation of our new . We had an amazing experience. Prices were great! Everyone was kind, friendly, we will certainly visit again when the need arises

Katie Pisani

2 months ago

Verified

I ended a multi-month search for a couch here and was beyond pleased with all aspects of this purchase from the shopping to the delivery. I prefer to shop on my own and Jason was nearby if I needed him but also let me shop around quietly, unlike the other stores with high pressure salespeople. Once I found the couch I wanted Jason made the purchase very easy. The price was great and the quality of the couch is amazing. I’ve been recommending this store to people ever since.

Christine Walsh

2 months ago

Verified

Jason was great - very accommodating and had a very nice showroom - lots to choose from - He also asked questions to meet the needs of what I was looking for and within budget. I highly recommend them!

Brian Senior

2 months ago

Verified

Great experience all around, from purchase to delivery

Karinna Sjo-Gaber

2 months ago

Verified

Jason was great. Super quick response and thorough in answering all my questions. The furniture was exactly as described. Definitely recommend!

Jake Klingensmith

2 months ago

Verified

We found the couch listed on Craigslist and ordered over the phone. The staff was responsive and helpful. The couch came as expected, and the delivery guys were really helpful and professional.

farnaz kolahdooz

3 months ago

Verified

High quality and affordable prices. I am so happy I shopped there.

Molly Wolf

3 months ago

Verified

Excellent, honest service! I was a little reluctant to buy a high priced item on Facebook, but Jason and his team were so very responsive and sent lots of pics as needed. Would buy again!

Richard Dugdale

3 months ago

Verified

I just purchased new furniture for my living room and the entire process was great! The staff (Danny) was professional and attentive. I would recommend this place to anyone!

Matthew Stein

3 months ago

Verified

Had a great all around experience with Pull Up a Couch - would highly recommend!

Hannah Cabot

4 months ago

Verified

Very helpful staff, great selection all in essentially perfect condition, easy delivery. Highly recommend.

Lisa Kocian

4 months ago

Verified

Fantastic experience! The service is impeccable and I feel like we got exceptional value for our money. Highly recommend.

Morgan Marquez

4 months ago

Verified

Everyone was so helpful! They helped me furnish my new home. I got a beautiful leather couch, nice chair, coffee table, side table, and full set of bedroom furniture from them. The quality of furniture was amazing, the prices were fantastic and they ensured that my furniture was delivered and assembled seamlessly. I cannot thank Jason and Danny enough! I’ve already started recommending them to all my friends and family haha. They were exceptional!

Kitty Smith

4 months ago

Verified

From talking with Jason, who was extremely knowledgeable about different options for couches and chairs, to our final decision, purchase and delivery... everything went very smoothly! We appreciated the text updates as to when the couch would arrive. We would highly recommend you visit pullupacouch in Holliston!

kevin eagar

4 months ago

Verified

Excellent, professional service!

elsa delacruz

5 months ago

Verified

Just recently bought two Brand new Couches from Pull up a couch,they were amazing people and were on time and on point with the delivery process,they were very professional and clean when bringing the couch in they are amazing people,I will 100% be going back for future furniture I recommend this place to anyone looking for brand new couches with good quality service you will not be disappointed I am beyond happy with my brand new furniture

Josh Colon

5 months ago

Verified

Great customer service

Taro Shen

5 months ago

Verified

We got three pieces of furnitures with white glove delivery and it was a very smooth experience! Jason was responsive and sent us every small imperfection via pictures and videos since we couldn’t check them out in person. The prices including delivery were very reasonable and we are already recommending Pull Up A Couch to our friends!

Sanine Potemri

5 months ago

Verified

We had been looking to replace our 20 year old couches and had searched most of the big box stores with no luck, when I saw an ad in Nextdoor for Pull up a Couch. We went to the showroom and saw lots of great styles, had excellent customer service and great prices with a bonus they deliver. We are extremely happy with our purchase. Even our dog wanted to get in on the action. Thank you and Shop Local!

david muollo

5 months ago

Verified

Jason was very helpful in getting me the couch i needed for a very good price! Highly recommend

Maegan Hansen

5 months ago

Verified

Jason helped me out with an Article chair I purchased this week. Chair was in excellent condition. Communication and pick up were very smooth!

Julie Dreyfus

6 months ago

Verified

I had a great experience with Pull Up A Couch. Jason and Olga are knowledgeable, friendly, and refreshingly upfront. I initially looked at a leather couch that would have shown pet scratches quickly. They were really helpful in helping me understand what upholstery would work best for my needs. Best of all they do it with no pressure. Our couch was delivered and setup within a week of ordering! Highly recommend if you’re looking to support a local, small business.

Mia Ratta

6 months ago

Verified

Beautiful furniture,great communication smooth delivery.

Richard Lee

6 months ago

Verified

Jason and Danny were so helpful. My wife Donna and I visited the store for the very first time on Friday this week. We were pleased to see that they carry the Ashley furniture brand and picked out a Sectional sofa that was delivered on Saturday the next day. We could not be more satisfied with their Stella customer service. I highly recommend Pull Up A Couch. If we are looking for more furniture we will definitely check them out.

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New Article Items

April Showers, Brings ... 💐🌼
🎉 10% Back in Store Credit