not-express

Pull Up A Couch

5.0

192 reviews on

AI Summary

Based on 192 reviews

Fast and efficient delivery with excellent communication throughout the process;

High-quality furniture at reasonable prices, often with discounts for multiple purchases;

Exceptional customer service, with a friendly and knowledgeable staff that goes above and beyond to ensure customer satisfaction.

Tora Coursey Genatossio

4 days ago

Verified

From start to finish Pull Up A Couch was amazing!! We got exactly what we wanted and were able to coordinate to get it the perfect time and day!! Anytime I had a question or concern the team got right back to me. I was so worried this company was too good to be true but we will be returning anytime we need new furniture!

Deonna McKay

1 week ago

Verified

The delivery was fast and efficient as well as the communication! The couches everything that I wanted, beautiful soft the perfect size!

Sawandi Cassell

2 weeks ago

Verified

Highly recommend; they were informative, prompt and their prices can’t be beat.

Cleverson Antonio Oficial

2 weeks ago

Verified

I want to recommend this company; they are serious and competent! They are responsible and will beat any price. Jason and his wife treated us very well. I highly recommend them.

J W

2 weeks ago

Verified

We appreciate the great customer service we received at Pull Up A Couch. Jason was knowledgeable and easy to work with. Jason and his crew went out of their way to make sure to deliver our couch to us as soon as possible. Thanks to the Pull Up A Couch team, we now have one of the 1st pieces to making our new house feel like home. Along with getting one of the best deals around, the couch is comfy and fits our family. It will welcome friends to stay awhile. And it also has our dog’s stamp/paw of approval. Thank you :)

Gina Lau

2 weeks ago

Verified

Jason and his team were amazing to work with! Not only do they have a great selection of, they are also incredibly patient, thorough, and communicated consistently throughout the process of confirming our order through delivery. We furnished multiple rooms with Pull Up a Couch and already have plans to be back. Recommend without hesitation!

Rebecca Willner

3 weeks ago

Verified

Had a phenomenal experience and am so happy I purchased from pull up a couch. They were communicative, allowed for flexible delivery while I was moving, and delivered perfectly (including set up and removal of trash and boxes). All our guests are so impressed by the table and couch. Highly recommend!

Erika

3 weeks ago

Verified

I never knew this store existed, but I’m so glad I found them. I got a super comfortable, big couch - really reasonable price and they delivered in 3 days. The owners, who were the people I dealt with for the sale , were so nice and accommodating and helpful. I can’t say enough about them. The gentlemen that delivered the couch today were fast, polite and really careful setting it up. Making sure it was moved away from the radiator, setting it down gently and lifting so it didn’t scratch the floor. An excellent experience- I can’t say enough about them!

Becky Mellin

4 weeks ago

Verified

If your wanting furniture thats great quality, not ridiculously priced go here, its a family run business, plus fast delivery times, they kept in touch throughout, helped choose the items and also gave us discount for buying multiple pieces. Delivery was smooth and they were great. Thank you again 🙌

Melissa Keh

1 month ago

Verified

Awesome customer service. We are very happy with the couch.

Lizard819

1 month ago

Verified

I like my new couch a lot and getting it was super easy. I really appreciated that they also took my old couch away so I could get everything I needed done in one go

Andrew McCann

1 month ago

Verified

Great experience with the Pull Up A Couch team and Joseph and Jason. Helped us find a great outdoor couch and managed to expedite delivery to accommodate. Would absolutely recommend!

Jory Eaton

1 month ago

Verified

Amazing experience. We had been looking for furniture for over a month. Purchased a sectional on line, received immediate notification for shipping and it was delivered the next day!!! Unheard of customer service. Great communication from the delivery team as well! We found our go-to shop for furniture in Boston!

Gina Sementelli

1 month ago

Verified

Great experience with the whole team!! I originally selected a couch that they tried to deliver but wouldn't fit in the house but not for lack of trying!!! They worked with me to find another couch that would fit in my home as well as the space we were looking to fill! Would absolutely shop here again!

d limanov

1 month ago

Verified

Thank god for these guys! Found them via Facebook and bought a couple of furniture items from them and plan on buying more. Friendly, knowledgeable, amazing pieces if you’re willing to wait for the right one, and fantastic prices to boot.

Cheryl Knell

1 month ago

Verified

The whole experience was terrific. Jason was so helpful. Excellent communication. We never felt rushed. It was like shopping with an old friend. We couldn’t be happier with our purchase. Even delivery was fantastic!

Kate M.

1 month ago

Verified

They were super communicative and accommodating of schedules. Delivery was quick and easy. It was a wonderful business to work with!

James Carrico

2 months ago

Verified

Great store great products great people. The style leans modern which is exactly what we were looking for, at the same time there is an impressive amount of variety. Especially appreciated the sales approach by staff, laid back, helpful but not pushy, overall an enjoyable experience. They also worked with us on getting the couch delivered on same day which all went very smoothly. We will be back.

Scarlett X

2 months ago

Verified

Super friendly staff, great experience! They helped us find three beautiful brand new counter stools and sweated to help us fit them in our sedan. They were also very careful when handling the furniture to make sure they didn’t get scratches. Highly recommend checking it out!

Cara Gale

2 months ago

Verified

Everything was great! Can’t wait to purchase more. Staff was very helpful with loading and Jason was very communicative.

Baran

2 months ago

Verified

First of all great experience!! Everybodys was helpful, delivery was very smooth.

Chryse Gibson

2 months ago

Verified

We are new to Pull Up A Couch - and highly recommend it based on our experience. Excellent selection. Knowledgeable staff. We are very pleased with our purchase. Thank you!

Corinne Prince

2 months ago

Verified

Top notch quality and service! Jason got back to me right away and addressed every detail to make sure my sectional would fit in my space! Professionally delivered within 3 days. Highly recommend!

Sabin Aziz

2 months ago

Verified

Downsizing from a house to an apartment I needed a smaller couch that would not break the bank. I came across this business on Facebook and am so glad I did. The staff was patient in answering all my questions and soothing my concerns. The delivery people were professional and punctual. Stress free experience start to finish!

Suzanne Garcia

2 months ago

Verified

Amazing prices and selection for all furniture. I wish I had known about this store sooner. I bought a high end mattress from Olga's salesperson Joseph. I had been shopping around and I would have paid much more elsewhere. It was brand new and I will be returning for my future purchases.

Priyanka Jon

3 months ago

Verified

We had a great experience with the ordering and delivery of our Article Torme Bookcase. We were able to see the bookcase in person and get white glove delivery to our home fully assembled and placed where we wanted it. It looks brand new and was $400+ cheaper than what it would have cost us to get the same piece from Article (not taking into account white glove delivery, assembly, etc.). What’s not to love! Would definitely buy from them again!

Sarah Jackson

3 months ago

Verified

This place is a gem. I knew exactly what I wanted going in so I didn't spend a ton of time in the show room but they had a lot of great stuff and the staff were super nice and helpful. Prices are good and the white glove delivery was amazing! Thanks guys, I'll definitely be back if I need anything else!

Hannah

3 months ago

Verified

After searching for the right couch for a few weeks in our local area, Pull Up A Couch had great deals on name brand furniture as well as trendier and more modern options than big name competitors. My partner and I found the perfect couch on their website. We were able to see it in their showroom and it was a swift and painless process to purchase and it was delivered to our house the same day. All the staff were kind and helpful 👍

Maria Arakil

3 months ago

Verified

I have not unwrapped the couch yet to try it out but I can vouch for the service and speed. Jason is quick to respond to inquiries and is very helpful. I went to the store and he helped me with finding something that needed to fit into a small space. There’s a great variety of options at the showroom and more online. Delivery of the couch was also quick and seamless.

Riley Demos

3 months ago

Verified

We had been looking for a couch for months until we came across this amazing shop. Jason is incredible to work with. The original couch we ordered was unfortunately just a few inches too large for our new living room, and Jason coordinated a full exchange for us without hesitation. We now have the most beautiful and comfortable couch and get compliments from all of our guests! Can’t recommend this place enough. We’ll continue to work with him to get all of our rugs and chairs as well. Thank you!!!

Jessica Nazarian

3 months ago

Verified

I fell in love with a sofa that was $5700 and I found it here for less than half of that! The service was amazing even helped me arrange a delivery. I highly recommend this place.!!!

Matt Lefebvre

3 months ago

Verified

We had a great experience purchasing our sectional. This was a big purchase for us, so we wanted to take our time and make sure we got it right. Jason was very patient with us and answered all of our questions while we tried out many different options. The delivery also went well. Very happy with our purchase, and will definitely be back in the future.

Anka Ilic

3 months ago

Verified

Excellent offers, amazing customer service.

Ally Stanton

3 months ago

Verified

Highly recommend Pull Up A Couch! We saw a post for this gorgeous new Article sofa and it was delivered seamlessly just a day later! Everything is in perfect condition and it was so easy working with Jason. Will absolutely be using them again!

Jenna Strickland

3 months ago

Verified

Wonderful owners and staff. Great products, easy, pleasant experience, would recommend!

Sara Berlin

3 months ago

Verified

Jason was so awesome! We spoke on the phone multiple times and he helped me immeasurably! We ended up buying a showroom sample and it arrived 2 days later. It’s in perfect condition. Highly recommend this place to anyone looking for furniture! So impressed.

Patti Gray

3 months ago

Verified

I found this company online after checking out the Big 3 furniture stores in the area. It's a small furniture warehouse with plenty to choose from for much less money than the other furniture stores. We took the drive from Reading to Framingham to check out the warehouse. We were greeted and not harrassed. We looked around and when we were ready, the owners, Jason and Olga were there to help us out. Jason showed us what we asked for, didn't try to upsell and was never pushy. Did I mention we showed up at 4:30 with a 5:00 pm closing and were never rushed. 2 weeks later we placed an order and 10 days later our furniture was delivered by 2 very courteous and capable young men. A couple of hours later, I received a text from Jason, asking if everything was good. We could not be happy with our purchase! Thank you, Pull up a Couch!

Laura Keene

3 months ago

Verified

Wonderful customer service and selection! Found exactly what I was looking for and will surely be back!

Leigh Doukas

3 months ago

Verified

Pull Up a Couch delivers customer satisfaction! Salespeople were helpful without being pushy, the couch we purchased is very nice - and price was quite competitive. Timing on delivery was excellent - came in quicker than expected. Delivery team let me know when the delivery was coming - then gave me an hour window as well on delivery day. The white glove team were on time, professional, very careful and pleasant to deal with. Great work Pull Up a Couch!!

Nic Carriere

3 months ago

Verified

Incredible customer service from start to finish! Found them via an ad on Instagram, and went to visit the showroom in Framingham. Danny was super helpful walking me through some questions about delivery and possibly disposing of my old couch. Fell in love with a couch from Article and had it delivered with the white glove service. Danny walked me through delivery and kept me in the loop all the way till day of delivery. Would highly recommend and use again!

gilca cordeiro

3 months ago

Verified

Thank you so much for your support and service, very friendly and helpful people 🙏

Liz Taylor

3 months ago

Verified

Really cool concept of saving returned items and offering them at a great price! Jason was responsive and helpful. He really went above and beyond when my table didn't fit in the car! 10/10, will definitely shop here again!

Larissa Cerqueira

4 months ago

Verified

A friend who loved her sofa had recommended me to go to the store. When I got there, the service was spectacular. Jason looked at the photo in my space and made several recommendations! I'm in love with my new sofa; it's exactly what I wanted—an extremely comfortable sofa I could melt into. I can't recommend it enough. My piece was in stock, and I just didn't receive it sooner because I wouldn't be home to receive it. Super fast delivery!

Jacques Bibault

4 months ago

Verified

The Magic Man Power Reclining Sectional Loveseat with Console is really comfortable and adjustable. It's part of our home theatre and it really works well.

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